Avaya ip-office: how-to reset all passwords for default built-in system users.

Mike's PBX tech help.One of the first items on installation or assuming management of an Avaya IP Office phone system is to change the default password of the Administrator's account. There are other built in system users that Avaya has, for instance Manager and Operator, as well as others, and the following step by step guide is to reset all of these built in accounts to the defaults. Good practice always requires a change from any default passwords to prevent access from unauthorized users entering your phone system and making changes, or worse yet, to make unauthorized calls that can accumulate lots of charges very quickly, because when these occur they usually involve international calls. In January 2017 Avaya filed for bankruptcy and although we do not know what the future holds for Avaya, there are plenty of existing PBXs that will stay in operation for many years.

For the following change you will need a straight through serial cable.



Avaya IP Office; how to reset all default system users passwords, step by step.

Start by first connecting a straight serial cable between the IP Office DTE port and your computer.

Hyperterminal with IP-Office default passwords.








For a list of the default security users in IP-Office.

Avaya IP Office Default Security Users  57 KB