Shoretel Admin Guide

646 pages...This guide explains how to use ShoreWare Director to configure, administer, and maintain the ShoreTel system including Setting Up System Parameters, ShoreTel Sites, Configuring Application Servers, Configuring Voicemail Model Switches, Configuring Trunks, Configuring IP Phones, Setting Call Control Options, Configuring Users, Configuring Voice Mail, Configuring Auto-Attendant..., etc., by Shoretel.

Shoretel was a publicly traded company headquartered in Sunnyvale, California that manufacture red a high line of IP-PBX switches and proprietary IP phones for the medium sized business all the way to enterprise solutions. Popular desk phones found in many installations include the Shorephone 230, 530 and 560 models. ShoreTel was acquired by Mitel.

The Shoretel Administration Guide is here for download.

Mitel's acquisition of ShoreTel was completed in 2017. ShoreTel technology is the core of the Mitel Connect platform, which has been rebranded as Mitel MiVoice Connect. Mitel has announced the end of life of the ShoreTel 14.2 software and all earlier software releases at the end of 2020. Starting in 2021 the only software patches will be for the MiVoice Connect platform.

Download Shoretel 11.1 Administration Guide.pdf

Shoretel -11.1-System-Admin-Guide.pdf.


As an online resource we offer a variety of legacy and newer PBX telephone system manuals for download, including the some of Shoretels' Shorephone guides and Shoregear switch manauls. Additionally you will find information on other telephone systems, VoIP systems, including hosted or cloud based VoIP and other telecom related information. You will also find step by step instructions on how to reset the date and time on many different manufacturers of business phones.

Use our PBX business telephone manuals to guide you through your phone settings and business PBX system installation and configurations. They will help you accomplish telephone settings and making programming changes to your phones. Some of these phone manuals are becoming increasingly hard to find; so being an online resource; we keep a depository of phone system guides and manuals for you to easily download in PDF. Additionally, you will find telephone system programming software for some PBX systems and also some great prices on many reconditioned telephone handsets at very reasonable prices through trusted reliable suppliers.

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