The Siemens OptiPoint 500 telephones come in several models from the Entry Telephone to the Basic and Standard. They work with the HiPath 3000 and HiPath 4000 telephone PBX systems.
Siemens Hicom was a family of on-premises business telephone systems used widely in offices, hotels, government facilities, and large enterprises from the 1980s through the early 2000s. The range included smaller systems such as the Hicom 100/116 series and large modular enterprise PBXs such as the Hicom 300 and 300E. They supported proprietary digital phones, analog devices, ISDN and analog trunks, direct inward dialing, call transfer and forwarding, hunt groups, attendant consoles, voicemail integration, call accounting, paging, conferencing, and—in some configurations—hotel functions such as room status, check-in/check-out, and wake-up calls. Larger Hicom 300 systems could serve thousands of extensions and were designed for multi-site and international corporate networks.
Technically, Hicom systems were primarily card-based, TDM/digital PBXs rather than modern native SIP/IP platforms. Siemens eventually moved the product line into the HiPath family and later to the OpenScape systems. Many Hicom installations still operate because they are dependable and already paid for, but they can be difficult to support due to aging hardware, limited availability of spares and trained technicians, legacy carrier connections, and limited compatibility with modern UC, cloud VoIP, and SIP services. When replacing one, it is important to inventory all phones, trunks, room phones, lift and alarm lines, fax devices, paging, voicemail, and hotel or other third-party integrations before selecting a hosted or on-premises IP replacement.
Siemens Hicom systems were replaced by the HiPath product line in the late 1990s and early 2000s, making Hicom 100, 150, and 300 platforms long obsolete and no longer supported by the manufacturer. The later HiPath 3000 family—including the 3300, 3350, 3500, 3550, 3750, and 3800 reached end of life back in 2016, with Siemens/Unify support ending in 2017. Refurbished hardware, replacement cards, and independent maintenance may still be available, but these systems no longer have official manufacturer support.
If you're having an issue with your Hicom or HiPath phone system we have put together a Siemens HiPath & Hicom Troubleshooting Guide
Updated and reviewed: September 2026
Siemens 40-80 Installation & Operation Manual
Siemens Hicom 118 Phone Guide
Siemens Hicom 118 Analogue Phone Guide
Siemens Hicom 118 Operator Guide
Siemens Hicom 118 Optiset-e Entry Phone Guide
Siemens Hicom 150 Phone Guide
Siemens Hicom 150 Analogue Phone Guide
Siemens Hicom 150 Operator Guide
Siemens Hicom 150 Programming Guide
Siemens Hicom 150 Optiset e Basic Phone Guide
Siemens Hicom 150 Optiset e Entry Phone Guide
Siemens Hicom 300 Optiset User Guide
Siemens Hicom 300 Optiset-e Basic Telephone User Guide
Siemens Hicom 300 Optiset-e Entry Phone User Guide
Siemens Hicom 300 Analogue Telephone Guide
Siemens Hicom 300 Operator Manual
Siemens Hicom 300 Set T8 Manual
Siemens Hicom 300 Set 24 & 25 Manual
Siemens Hicom 300 VoiceMail Operating Instructions
Siemens Hicom 1000c Operating Instructions for Hicom 300 and 300E
Siemens Hicom 2000c Operating Instructions for Hicom 300E
Siemens Saturn was an older "electronic private automatic branch
exchange (EPABX)" family used to provide internal business telephone
service, predating Siemens Hicom and HiPath systems. Saturn systems used
proprietary DYAD digital telephones and supported business calling
features accessed through phone buttons and feature codes. Here you can
download these older PDFs which include Saturn OC1E and Saturn IIE user,
system description, and installation/test guides from the mid-1980s.
Today, Siemens Saturn equipment is long obsolete and beyond manufacturer
support, but manuals can still be useful for maintaining an existing
installation, identifying telephone features, or documenting the system
before installing a replacement system.
Siemens Saturn EPABX OC1E DYAD Digital Telephone Guide
Siemens Saturn IIE EPABX General Description
Siemens Saturn IIe EPABX Installation Test Procedures
Siemens HiPath SR OptiClient 130 V20 Services Guidelines
What does “mangan” mean? Mangan is a Siemens telephone color name. Some Siemens OptiPoint telephones were sold in a deep slate-blue color known as mangan.
Siemens OptiPoint 410 Phone Manual
Siemens OptiPoint 500 Basic, Standard and Advance Phone Manual
For the best prices on
Siemens Optipoint telephones;
Siemens Optipoint 500 Hicom, HiPath Adv. Telephone-Renewed
Siemens Optipoint 500 Advance
Siemens AG is a German engineering conglomerate and is actually the largest
of its kind in all of Europe. They manufacture telephone PBX systems, Unified
Communications systems and other voice products to suit every size and kind of
business. They sell their PBX systems through a dealer network.
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