Choosing Business Hosted VoIP- Cloud Based Phone Service
7 reasons why replacing an old pbx with hosted VoIP is the right choice. Benefits of an Internet based
Hosted VoIP (Cloud Based Phone Service)
services are replacing older business
phone systems every day. The reasons begin with availability of large
robust Internet pipes and end with affordability and ease of setup. In between, there
are several points that add to the known advantages, each significantly important
to some business models. When considering moving to a cloud based
business phone system it is important to consider how your company uses its
phone system and then plan for any changes that might effect productivity, either
negatively or positively.
- Lower costs for greater bandwidth.
There has been fierce competition between different service providers,
like DSL and cable, that has led to business customers being offered
significantly larger Internet speeds at much lower costs. These
lower cost more robust pipes are being offered by cable companies, with
most offering as a 200 Mbps service well under $100./mo.. Hosted VoIP
which uses the Internet for phone conversations and signaling does much better when there is
plenty of bandwidth.
- Easier to move phone numbers. The process to
move (porting numbers) your existing phone numbers is fairly
straight forward and most VoIP providers are helpful and proficient is
handing the requests.
- Setup is easy. Whether you're starting a new business, in which case getting a cloud based
phone service would be a straight forward choice or replacing an existing aged phone system,
setting up and
connecting phones and getting calls handled the way you want them
handled is very easy and straight forward. A good business VoIP
provider should have tech support that will walk you through it.
- No phone system to maintain. Say good bye to the phone closet and all that equipment
that requires maintenance and where any movement of phone extensions requires a technician to come to do a cross
connect change. Upgrades in software and features are all handled by the provider.
- Expandability and the ability to add services. If you find your business needs more
lines, a toll free number, an out of state number or any other added service, adding them is as easy as a click
of the mouse. When it comes to changing services in an existing account, nothing is quite as easy as a
business VoIP service.
- IP phones are affordable. IP phones used with a VoIP service, like Polycom, Grandstream and Yealink, to
mention but a few, incorporate an excellent feature set, have good LED displays,
and come at prices that will keep you well in your budget.
- Lower initial cost and affordability. Considering
that the expense of a traditional business phone
system is lower than in the past, it will still run in the thousands for a small
20 phone system. That initial expenditure can
be used to pay for other business expenses when choosing a cloud based
phone service. In addition, calls over VoIP are cheaper and that can add up
significant savings over the long haul for businesses that have heavy
Pros and Cons of VoIP: Overall there are many more pros for a cloud based solution now than a number of years ago. Internet services have become much more robust and stable, once a
possible negative to a total hosted solution. Additionally, costs
have come way down for bandwidth, another plus. Hosted VoIP
providers offer extremely stable services, plans with great feature
sets, and included additional services, like video, faxing, and call
recording, which were once only available for additional fees. More
companies have found cloud based PBX services (hosted VoIP) to be a
compelling choice. As 2020 progresses even more companies will turn
to the cloud.