Best
Cloud PBX Phone System Providers for 2023
To compare cloud-based hosted VoIP PBX providers and then choose one
company offering the best features at an affordable price is not as easy
as it seems. There are many outstanding cloud-based virtual phone
companies competing for business customers, but no exclusive provider is
suitable for everyone. So, what makes one communication service a
more suitable choice over the others?
We believe the answer
begins with high customer satisfaction and a proven track record of
reliable service. On top of that, the best providers offer a competitively
tailored feature set that will enhance a businesses' communications. In
other words "good value."
That nevertheless leaves several excellent business VoIP
companies to compare. Some companies do offer better plans, including
unique advanced features, while others excel with customized service plans
tailored for a particular business model.
| RECOMMENDED PROVIDERS | PLAN HIGHLIGHTS | RECOMMENDED FOR | MONTHLY FEES | DETAILS |
|---|---|---|---|---|
 |
|
 Any
sized business; Integrated phone,video and team collaboration tools. |
$19.99 | Details |
 |
|
Remote teams,
new or small growing businesses, professional offices. |
$19.95 Special: Buy 1 Get 1 Free T21 IP Phone |
Details |
 |
|
Customer contact
center, remote workers, multiple locations. |
$18.95 | Quote |
 |
|
Entrepreneur, start-ups, small teams to multi-national enterprise call center. |
$9.00 | Quote |
One-third of all businesses use VoIP systems. Outcomes produce increased productivity with lower costs. Reduced expense items include lower office expenditures via telecommuting, slashed conferencing costs and lower long distance and cell phone charges.
Requirements for one business may not necessarily be the same for another. A modest start up with four employees will have different needs than a small contact center. The first may need collaboration tools, while the second may need call metrics and training tools. Whatever your business communication needs embody, moving to a cloud-based virtual phone system should produce numerous distinct advantages, including lower costs and increased productivity. Resources that will enhance your business and customer success.
These Companies have the Best Business Phone plans for 2023
It's not if, but when most businesses will decide to place their phone system in the cloud. The best VoIP service is the one incorporates features that match your needs at a price in your budget.
At this time we have picked the best ten choices for a cloud PBX phone system. For each provider we have highlighted the advantages and the prominent services that distinguish them over their competition. Our top picks each include business service plans that are clearly defined and offer straightforward pricing on their websites. Each offers services tailored for small companies, even though some of these providers can easily handle enterprise-sized customers. All of our top picks constantly achieve superior ratings and collect national awards from telecom industry experts for both features and service.
RingCentral
Office conceivably has the best cloud PBX business phone system available with
several excellent plans to choose from. Their
Premium Plan includes Unlimited Phone Calls within the US and CA,
Unlimited Video Conferencing for up to 100 people, 2,500 toll-free
minutes, Unlimited Internet Fax and Automatic Call Recording. RingCentral
remains an excellent choice for a company that wants to consolidate to one
provider and move to a UCaaS (Unified Communications as a Service)
provider. For more details see
RingCentral Review
Best For:
- Plans that includes Video Conferencing and Automatic Call Recording with multi-channel communications solutions. Good for any sized company.
- Companies that prefer one vendor to handle multiple forms of communications.
Award
winning 8x8 X Series business VoIP offers multi-channel
communications and collaboration tools with packages that include
unlimited International calling within 47 countries. It's a great
choice for hose that need an assortment of robust tools to empower
customer service representatives plus low cost International calling.
Best For:
- Unlimited International Calling for any sized company.
- Contact Centers for better customer experiences.
Vonage
Business Cloud offers a unified communications platform with
impressive features for businesses to work smarter through multiple
channels. Vonage's service integrates with an extensive list of
popular business software, an important must-have for many companies.
They additionally offer services for developers who can utilize their
platform for tailored communication solutions.
Best For:
- Scalable custom platform as business needs grow.
- Organizations that want to customize and manage their communications by employing in-house developers working with Vonage APIs.
Grasshopper
virtual phone service is designed for very small micro businesses
and/or entrepreneurs, not for businesses that want a phone on the
desk. It's an excellent easy to use add-on business phone system app
that works with your existing smart phone. The Grasshopper system
and apps are easy to use and quick to grasp, enhancing customer
relations, especially for those that need to separate business calls
from non-business calls. Grasshopper offers a free seven day trial
to see how it will make your business more professional.
For more details see
Grasshopper Review
Best For:
- On the go micro-businesses, entrepreneurs, and real-estate agents.
- Those that want enhanced communications for their existing smart phone service, but don't need or want a traditional desk phone.
VirtualPBX, offers an
outstanding Voice, Video And Text Messaging business communications platform. Winners of
two
2022 excellence awards from TMC, VirtualPBX consistently
innovates and delivers service plans designed to help
businesses succeed. They offer four plans, with a low-cost
starter plan meant for small businesses and startups
that incorporates Unlimited Local Minutes, Ring Groups, Business Texting,
and Audio Calling. This exceptional plan may be the most cost-effective program
available anywhere and includes their topnotch-dedicated 24/7 support.
Other plans include features like Call Recording & Video Conferencing
and Pro Call Center Features.
Best For:
- Multi-location businesses. Entrepreneurs, start-ups, growing companies.
- Great choice for a system to connect team members from anywhere.
Intermedia
Unite, offers small businesses a unified communications solution
with tools designed for easy communications and collaboration. Their Unite
desktop app offers an integrated array of intuitive collaboration tools
designed for teamwork. You'll know which team mates are available and able
to chat. Tools include the ability to share screens, start video calls and
share files. And it's available for PC or Mac.
Best For:
- Small businesses with workers who interact, share resources and collaborate.
- Cloud based marketing, design, software companies.
GoToConnect,
gets top reviews from their users for both their service and support. They
offer just one plan that includes a robust set of features. That
makes it easy for a business customer to figure out exactly what their
cost will be. Pricing is dependent on the
number of users, the higher the number of users the lower the cost per
user.
Best For:
- Customer Support and Ease of Setup.
Nextiva
is one of the top-rated providers of cloud-based
communication services in the USA. With over 45 features Nextiva
offers
three clearly defined plans Essential, Professional and Enterprise.
Each of the three straightforward plans pack an outstanding set of
services broken down as Phone Service Features, Collaboration
Features, and Productivity Features, each delivering outstanding value
and 24x7 support. Nextiva recognizes how communications should
integrate with business practices and has focused on constructing their platform so
companies can benefit from engaging customers thoughtfully and
successfully. Nextiva Review
Best For:
- Businesses who want integrated tools to enhance their business customer relationships.
- Small growing companies that can select one of the more affordable pricing options and maintain the ability to move to a higher tier for additional features.
Ooma
Office offers a business service that delivers an affordable business phone
system with over 50 advanced features and comes with pre-configured phones.
Best for a small office, their service is easy to
install and have up and operating quickly. With enough features for the majority of small businesses
(5-35 users) Ooma is an easy choice and the cost for desk phones is
very reasonable.
Best For:
- Small companies with 5 to 35 employees who want affordability and a complete business VoIP phone system.
- Good choice for new upstart company that plans to grow incrementally over the next year or two.
CallHippo
provides an impressive virtual phone system that's great for startups
and small companies that require more than just voice calls, but
rather a suite of communication solutions. Offering one of the most
attractive options for an International reach they offer local or
toll-free numbers from over 50 different countries and calling to over
190 countries. With the aim to replace desk phones with soft phones, CallHippo has built a powerful communications platform allowing team
members from anywhere to collaborate and service customers globally.
Plans range from free to $30/mo. for their platinum plan.
Best For:
- Startups, software and IT companies that want to service customers worldwide.
- Brand-new businesses that expect to grow rapidly and want more than a local footprint.
Conclusion
Each
cloud PBX company offers an outstanding virtual phone system for a
particular business situation. Each includes customer support and has
feature rich systems designed to be specifically user friendly. Ordering
service is straightforward with transparent pricing and once installed relatively
quick to have
configured the way you require it.
RingCentral notably has received numerous industry accolades with its platform that integrates text, voice and video seamlessly. Business managers have recognized that video has become an important piece of their employee's toolkit. It seems evident that going forward video will earn even more traction as an essential communication component.
Businesses maintain a unique set of requirements. The most efficient solution is a tailored quote based on your requirements.
As
a business owner looking for a new cloud based phone system, the amount of
obtainable
information can be overwhelming. Repeatedly the most efficient solution is to
allow a few minutes and speak to a knowledgeable professional about
your particular requirements.
As there is no one
single hosted VoIP plan that is perfect for every business, then the most
beneficial suggestion would be to allow an experienced representative explain
their various plans and advantages and how their platform will directly improve your companies' communications.
Obtaining an exact quote from RingCentral is easy. Use the banner to instantly
connect up through our toll free number.
With so many phone system choices information overload is not uncommon. The more convenient alternative is to talk directly with a customer service professional.
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