The Siemens HiPath 3000 delivers a PBX phone system for medium businesses with up to 500 users. The robust PBX system was first introduced in 2002. It supports any combination of TDM, analog and IP telephones, PC clients and cordless phones, which makes it ideal for mixed IT and communications environments. Here are the HiPath 3000 system and service manuals for download. We also have the Siemens Hicom Series Manuals here.
Siemens HiPath 3000
Siemens hiPath 3000
Service Manual
Siemens hiPath 3000
System Description
Siemens Vuesion Documentation
Vuesion Call Center Client Guide
Vuesion SE Voice Mail Quick Guide
What Siemens Vuesion Was
Siemens Vuesion was a Windows-based, multichannel contact-center software suite associated with Siemens Enterprise Communications. It was not the PBX itself; it sat alongside a compatible voice platform and added agent desktops, queuing and routing, reporting, recording, CRM/database integration, and outbound-campaign tools.
Typical functions included: Inbound ACD and skills-based routing, Agent and supervisor desktop clients, IVR, Outbound and blended campaigns, Call recording and quality management, Real-time and historical reporting, and Database/CRM integration.
Siemens Vuesion was sold and deployed alongside Siemens communications systems. The Vuesion product itself was developed by BBX Technologies; it later also became compatible with other vendor systems, including Avaya and RingCentral-based UCaaS services.
Siemens Enterprise Communications, Unify, and Atos
Siemens Enterprise Communications, rebranded as Unify, was part of a German multinational conglomerate company headquartered in Munich, Germany. Siemens was the largest Europe-based electronics and electrical engineering company and has many divisions including telecommunications. In 2015 it was announced that the French IT services company Atos would purchase Unify from The Gores Group/Siemens. One of Unify's
primary product brands remained HiPath systems at that time (converged enterprise communications).These PBX phone systems
were sold through a network of authorized dealers.
Renewed Siemens Optipoint telephones;
Siemens Optipoint 500 Hicom, HiPath Adv. Telephone
Siemens Optipoint 500 Standard Mangan
SIEMENS Optipoint 500 Advance
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