4 Affordable Phone Systems Specifically Designed for Small Hotels
An
efficient hospitality phone system not only needs to interface with
various PMS systems, but streamline check-in/check-out process,
report room status and minibar, and manage wake-up calls.
Hospitality phone systems
are genuinely unique and differ from any other phone system in that room guests
are being provided and charged for services they use. So, while the hotel
staff continue day-to-day work updates on the PMS (Property Management
Systems), the phone system is
automatically revised with the current status of the rooms and the
services that guests use.
Hotels require phone systems that will integrate with existing equipment and applications and incorporate sufficient technology to improve room management, energy efficiency, and guest-friendly amenities. Recent telephony systems have revolutionized the hospitality industry and enabled hotels to offer customers outstanding multi-channel support and personalized communication. Small to medium-sized economy hotels regularly notice that guests rate ease of interaction with staff and communication as a dominant factor when leaving reviews.
Industry experts also find hotels that use advanced applications tailored for the hospitality industry repeatedly experience an improvement in customer ratings. Which increases occupancy rates and revenues. Better guest reviews do more than just insure current revenue, they often drive an increase in a hotel's average daily rate (ADR).
Although most small hotels share many of the same requirements, each individual situation remains unique. Routinely a hospitality telecom professional can present the most effective solution that's in your budget.
As a hotelier looking for a new hospitality phone system, frequently the preferred solution is to compare quotes based on your needs. We have listed these four affordable hotel phone systems, each of which provides an exceptional value. However, specific circumstances often confirm one system or an even totally different hospitality phone solution better than the alternatives. Take a minute to answer a few simple questions without obligation to find the perfect hospitality phone system for your hotel business.
When possible, using existing equipment, such as room phones, lowers costs substantially. A few open-standard hotel phone systems work with several different telephones.
These four hotel phone systems remain among the most cost effective
hospitality solutions for small two and
three star hotels that need to maintain
a more modest
budget. Each system
stands capable of integrating with
hotel software and
various existing devices.
This enables hoteliers to potentially gain even
further overall cost
reductions, while still attaining valuable advancements in the latest
technology.
four Low Cost Hospitality
phone systems Tailored for Budget Hotels
Mitel
has remained an industry leader in the hospitality industry for
over 50 years and has designed various solutions to enhance the
communication and guest experience in hotels. One of which is the MiVoice Office
400 hospitality package, a focused cost-effective solution for growing 2-star and 3-star budget hotels and motels
that want to incorporate advanced
technology to improve room management, energy efficiency, and
guest-friendly amenities. The Office 400 IP-PBX, either cloud-based or
on-premise, merges with existing property management systems,
incorporating flexibility to streamline workflows, reduce staff workloads,
and deliver services more efficiently. This IP-PBX, with full IP
functionality and SIP trunking capability, offers an all-in-one
solution designed for smaller North American hotels with a simple licensing model
to meet modest business budgets, with either upfront or
subscription-based pricing.
Mitel MiVoice Hospitality Brochure
- On-premise or cloud-based IP-PBX. $$
- Small to midsize 2-star and 3-star budget hotels. Boutique and Select Service Hotels. (Independent hotels and multi-location properties).
Grandstream
UCM6300 provides an easy-to-manage hybrid communication platform for
hospitality businesses of all sizes. Hotels that need to maintain
analog phone lines can build an internal VoIP system and maintain
their existing service contracts. Or they can use SIP trunks for lower
cost VoIP calling. Incorporating thousands of voice, video, data and
mobility features and no licensing fees to bring all endpoints
together and create a truly integrated hospitality network. The
UCM6300 integrates with existing property management systems (PMS),
allowing any hotel to unify their communications and management
platforms. Furthermore, Grandstream manufactures numerous different
plug-and-play
endpoints, like video cameras for security, mobile devices, access
points for guest WiFi connectivity, intercom and speakers, and video conferencing that seamlessly integrate into the system. For a small
hotel looking to build out a unified communication system it's an
outstanding choice.
Grandstream Hospitality Solutions Guide
- On-premises IP-PBX. $$
- Found in small to large hotels (Accor Hotels, Swiss Spirit HotelIHG, Crowne Plaza, Best Western, Hilton, Marriott, etc.).
Yeastar
P-series IP-PBX integrates an embedded PMS (Property Management
Systems) interface that's compatible with a majority of hotel
phones. It supports a mix of analog and IP networking and offers call
accounting, voicemail, room status, and many other hospitality-centric
features. Users found it was easy to integrate with present systems
and intuitively designed for ease-of-use.
Businesses receive all telephony and VoIP features typically required, plus an easy-to-administer system that won't require dedicated IT assistance. The Yeastar
P-series IP-PBX provides a leading affordable integrated system that
will streamline hotel internal and guest-to-front-desk communications.
With numerous small hotel installations worldwide Yeastar has become a
leading brand for hospitality solutions. Yeastar
P-Series Hospitality Brochure
- On-premises IP-PBX. $$
- Found in small to large luxury resorts (Wyndham, Avana, Grand Hotel Olimpo, Sant'Angelo Luxury Resort).
3CX
PBX with Hotel Module is software optimized for internal and guest-to-front-desk communication. It's an affordable self-managed on-premise
or in-the-cloud IP-PBX that integrates with most existing PMS systems, as
well as several existing IP phones and other devices. It's an
open-standards IP PBX that offers complete Unified Communications. The
cost is based on one modest annual fee, depending on the overall
system size, not a per user license and can be placed in the
company's private cloud (i.e. Google cloud, Amazon, etc.)
or on a server on-premises. 3CX should represent a leading choice for any budget
hotel to gain modern hotel functionality at a significantly more
affordable
cost. It's best for companies that retain capable IT personnel or
align with a professional who is capable of
installing, configuring, and managing the system.
3CX Phone System Brochure
- IP-PBX phone system for Windows or Linux. $ to $$
- Found in small to medium hotels (Holiday Inn Express, Best Western, Ramada Plaza, etc.).