MightyCall Small Business Virtual Cloud-based Phone System
MightyCall
provides an affordable cloud-based phone service that includes built-in
mini-CRM tools. Designed with small business in mind, MightyCall
incorporates plenty of sophisticated features resulting in a platform which
most small growing businesses determine offers just about everything they require.
Plans come with two toll-free or local numbers, but more numbers can be
easily added, even International numbers. Work-from home groups will
instantly discover
the impressive array of tools and apps that are more than sufficient for just about
any small business model or start-up.
What sets MightyCall VoIP apart from their competitors is
delivering a platform which includes the proper number of tools, like a business contact book and communication history,
for an unexpectedly affordable price. Most other
VoIP phone companies require more expensive plans to obtain any sort of CRM
capabilities, even contact customer notes. And with call recording,
multi-level IVR, voicemail to text and VIP and Block
List Call routing, MightyCall's plans will surely impress most users that
are seeking an affordable communications solution. Choosing MightyCall will likely
grow into a significant advantage for a
small, growing business needing to manage expenses. And further cost
savings can be realized as MightyCall's VoIP platform doesn’t require
any additional hardware. The MightyCall WebPhone allows making and
receiving calls on your computer, forward calls to another person,
initiate conference calls, and communicate with team members.
The popular Business Plan ($20/mo./user) includes unlimited
minutes and can be used either through a mobile app, webphone, softphones
or desk phones. Additionally, you gain presence status, voice-to-text, call
recordings and voice studio recording, features usually only found with more
expensive plans. MightyCall's
technology integrates comprehensive
intuitive cloud-based call forwarding
settings, so business calls will always be handled exactly as required.
MightyCall Pricing, Plans, and Features 2023
Virtual phone numbers, unlike regular phone numbers, are not tied to a specific telephone line or phone. They serve as business DID (Direct Inward Dialing) numbers. Calls to a virtual number are forwarded to one or more of a user’s real phone numbers.
MightyCall offers three plans that each incorporate two toll free or local numbers. Extra numbers can be added for $10., including International numbers. Each plan includes voicemail, auto-attendant, call queues, Caller ID & CNAME, custom greetings and business hours, conference calls, mobile app, web-phone and mini-CRM functionality, to name a few. The Business and Enterprise plans include voice to text, call recordings, unlimited contacts, as well a voice recording studio, plus several other advantageous features.
- Small Team- $15.00/mo. per user, 500 minutes, 100 texts. For $30 / 2 users. Free 7-day trial.
- Business- $20.00/mo. per user (3 users minimum), Unlimited minutes, Unlimited texts, voice-to-text in the Contact Book, Unlimited Call Recording, Voice to Text, Presence Indicator, Desk phones and Softphones. Live support and High Priority Support, Voice Studio Recording and more. For $60 / 3 users. *Current Special: Take *25% off with an annual plan.
- Fixed Price Enterprise plan- $150.00 flat fee per month for the first six months then $200/mo. includes: Unlimited users, Unlimited minutes and Unlimited texts. *Special Offer, Limited Time: 25% Off with an annual plan.
- Enterprise Customized- $Custom pricing option- 10 users minimum, Unlimited minutes, Unlimited texts, API, Live and High Priority Support, Voice Studio Recording and more.
Computer and mobile User Interface
The User Interface maintains a balance between
clarity and ease of access.
Call the PSTN using the webphone. Built by users, for users,
MightyCall app consistently receives five stars for
their UI.
Business
mini-CRM App
The Journal allows users to quickly view calls,
voicemail and view voice to text. Synchronize contact lists with notes for each interaction
without having
to pay for additional more expensive software. Great for
team members.
Call
Forwarding options
Call forwarding options can be set numerous ways,
like the time of the day, extension dialed or availability, etc.
MightyCall app provides various call flow charts
that can be modified for
maximum control of the system.
MightyCall
Review- Conclusion
MightyCall provides a powerful and effective virtual phone system for small businesses and comes highly recommended. They maintain one of the most affordable robust business phone platforms offered. The Business Plan is conceivably one of the most practical solutions available that incorporates business app integration, call recording, voicemail-to-text and mini-CRM tools including performance reports. Their "flat fee" Enterprise plan at $150.00/mo.* provides an impressive opportunity; it provides organizations a platform to utilize all their users with unlimited minutes and unlimited texts. So, a small start-up with, let's say, fifteen participants, could all be placed on this MightyCall plan. As the start-up grows, new users can be included for no additional cost. Considering that additional phone numbers cost $10.00/mo., you could utilize a total of twelve numbers to distribute calls to 30 workers for less than $300.00/mo.
MightyCall User Reviews
MightyCall has established particularly high reviews from their customers. Mentioned regularly are customer service, ease of use, affordability, support, features, being able to leave notes on incoming calls or texts for other team members to see. "I have tried many VOIP services and my search ended when I found MightyCall. MightyCall provides an outstanding product will little to no downtime. The apps are simple and easy to use and the online dashboard is very well thought out". g2: 4.5 out of 5 with 150 reviews1.
With an impressive reputation for service and reliability, MightyCall continues to distinguish itself with both outstanding customer reviews and industry awards for an innovative platform.
Pros
- Team performance dashboard that shows the five most essential statistics of your business. Reports include connected vs. missed calls, average answer time & average talk time, incoming and outgoing calls, internal calls and voicemails.
- Call recording, mini-CRM capabilities, multi-level IVR. (Great for businesses with two locations.)
- MightyCall's Web-Phone allows users to make and receive calls on their computer, forward calls to another person, initiate conference calls and communicate with other team members.
- An easy to implement click-to-call Contact Us page for your website.
- No hidden fees. 30 day money back guarantee. No contract required, pay monthly or choose an annual plan. Port an existing number.
- Extensive platform for handling calls that's easy to setup and maintain.
- Award winning User Interface. Live customer service and support. West coast USA-based, started in 2013. MightyCall now provides service for over 50,000 active users.
Cons
- No virtual fax.
- Some users have stated that there is a bit of a learning curve for more advanced options.
Best For:
- New or small, growing businesses and teams. Excellent choice for companies that use at home workers or remote teams to gear up on projects. Great for entrepreneurs and business sales teams. Offers toll-free and local Canadian numbers, as well as a great selection of International numbers.
Highly recommended. Start a free trial. Trusted by thousands of businesses. **Special: MightyCall
1The number g2 of reviews were as of 3/17/2023. *Limited time special only paying annually; subject to change at any time. **Subscription costs listed do not include federal, state, and local taxes and fees, which vary by location.
MightyCall vs Grasshopper and main competitors: Grasshopper UniTel Voice
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