Settings on Brother fax machines to fax over VoIP.

VoIP Settings for Brother Fax Machines

Brother All-In-One and Fax machines have represented a small business standard in the industry and luckily Brother has responded to the VoIP revolution by making a Basic setting easy to access on their later model machines, which allows for faxing over VoIP. Many older Brother fax machines were very difficult, if not impossible, to make any changes to the BAUD rate or ECM (Error Correction Mode). With VoIP, the BAUD rate needs to be set to 9600 and ECM disabled. In Brother machines, there is a Basic setting good for VoIP that can be found in Compatibility.

Faxing over VoIP with a late model Brother Fax Machine

How to Change Compatibility Settings for VoIP:

Press Menu, then select Fax.
Navigate to Miscellaneous, then Compatibility.
Select Basic for VoIP or Basic*.

*This selection will reduce the speed of the Brother fax BAUD rate to 9600bps and turns off ECM.

Faxing over VoIP on older Brother fax Machines

How to Set Overseas Mode for an Outbound Fax:

Pressing the Fax key should act to illuminate it. After which you will want to load your document that is to be faxed.
Next Press the Menu/(Set) key and then Press 2 and then 2 again and then Press 7.
Press the Up or Down Arrow and select On and then Press the OK Key.

On some machines, you will find the Overseas setting under Fax Settings, Additional Functions, which can vary from model to model. After entering Additional Functions, the menus will display and the Additional Function Key will Blink. Use the Left (-) and Right (+) arrow to select the menu you want, in this case, Fax Settings. Press Set.

Lowering the Baud Rate on some Brother Fax Machines:

Press the Menu/Set key the Press 2, then 0, then 1.
Use the Up or Down Arrow key and then select Basic.
Press the Menu/Set key and then Press the Stop or Exit Key.

An Internet faxing service offers more features

Cloud-based, or Internet fax service is a superior alternative for some businesses. There are advantages, although having an actual fax machine for many companies is a must. Before you decide which is best for you, learn about Internet fax services, their advantages and their limitations.

NOTE: PbxMechanic.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to products on Amazon.com. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.

Internet Fax Services

Cloud based fax services are reliable and offer some organizations the best alternative.

Overseas Mode:

With many older Brother machines, it is almost impossible to adjust the BAUD rate (*the number of these machines is declining due to age). However, a setting to accomplish a 9600 BAUD speed and disable ECM is the Overseas Setting. Use this setting when sending a fax over VoIP and you may find it will do the trick. Unfortunately, this setting will need to be set for every fax.

Additional Fax Settings:

In addition to the settings listed here, remember to follow the general guidelines when faxing over VoIP. These would include:

Making sure that the VoIP connection is set for the uncompressed G711 codec.
Remove any stutter tone that may be on the line. Stutter tones are used to notify users there is voicemail on the line.
Set the resolution to Standard.