NEC's SL systems have been well received for several years now. The
SL2100 has been a cost effective solution for many small businesses,
including the hospitality business.
The NEC SL1100 is a hybrid IP PBX that NEC for small businesses, supporting up to roughly 40 extensions on a single server with expansion potential toward 100 users across multiple offices. It offers a mix of digital, analog, and IP extensions, plus PSTN, ISDN, and SIP trunking, along with built-in automated attendant, voicemail with email notification, ring groups, music on hold, door phone/door striker interfaces, and Mobile Extension so a cell phone can act as an office extension. Critically, it has reached end-of-life: NEC announced this on March 31, 2019, meaning no new user licenses, no software updates, and no manufacturer technical support for over seven years now. NEC's successor is the SL2100, which can reuse existing SL1100 digital desk phones and door-box units, making it the natural upgrade path for businesses still running the older system.
NEC SL1100 Quick Telephone Guide
NEC SL1100 Phone Guide
NEC SL1100 Programming Manual
NEC SL1100 Networking Manual
NEC SL1100 Programming Manual

The NEC SL2100 is the hybrid IP PBX NEC launched as the successor to the
SL1100, delivering a more scalable, feature-rich platform aimed at small
and mid-sized businesses. It ships with a built-in 4-port InMail voicemail,
auto-attendant, music on hold, door-phone connectivity, and 8 VoIP channels
included at no extra license cost, so a basic system works out of the box.
It supports a hybrid mix of digital, analog, and self-labeling IP phones
(including color-screen VoIP sets and DECT cordless) and is expandable. The
mobility feature, with Mobile Extension, lets a smartphone act as an office
extension; plus, it offers softphone apps, remote/home-office support,
audio and video conferencing, call recording, and browser-based management.
However, the platform is now in a winding-down phase: NEC stopped
taking new system orders on December 31, 2024, and ended all manufacturer
technical support and software maintenance on March 31, 2026, with the
SL2100 manufacturing plant permanently closed and remaining hardware
limited to reseller inventory and the secondary market. Businesses still
running the SL2100 will increasingly need third-party support as NEC exits
the on-premise market.
NEC SL2100 Phone Guide
NEC SL2100 Quick Install Guide
NEC SL2100 Programming Manual
NEC SL2100 InMail Manual
NEC offers a built-in property management system that is a cost effective solution for hotels and the hospitality industry.
Hotels
and the hospitality industry require specialized cost effective on premise
solutions. If you think it's time to upgrade your hotel/motel on-premise
phone system, you'll find systems have never been better and more affordable
than now.
Best Hospitality Phone Systems Compared
For the best prices on NEC SL2100 telephones and complete phone system;
NEC SL1100 12-Button Full-Duplex Telephone
NEC SL2100 Digital 24-Button Telephone
NEC SL2100 KSU with 4 Port Voicemail and 4 Digital 24 Button Phones
NEC Corporation is a Japanese multinational technology company. Providing information technology (IT) and network
solutions to both large and medium sized businesses NEC was once known as the
Nippon Electric Company before re-branding in 1983. Additionally, NEC
makes a phone system for small businesses that is very reasonable without
sacrificing a feature set that most small businesses would want.
NEC has announced that it intends to exit the premises-based private branch exchange (PBX) business in all markets outside of Japan. It will phase out the last of their on-premise business phone systems. They include the three models: SL2100, SV9100 and the 3C. Other NEC phone systems have already been EOL including the NEC Aspire, XN120, SV8100 and SL1100. The last date orders for new products will be the at end of 2024. The end of support won't in fact happen until March 31, 2025.
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