How to reset a mailbox password on Norstar Nortel PBX.

Nortel Norstar- How to Reset a Mailbox Password

Mike's PBX technician help for users. In 1988, Nortel developed the Meridian Norstar system as a way to compete directly with the AT&T Merlin phone system. Later Nortel renamed the Meridian Norstar, the Nortel Norstar. Nortel was at a later date taken over by Avaya, who makes many Nortel products, one being the BCM, which was the system that replaced the Norstar. Yes, it's confusing, but that pretty much sums up the history of the Norstar, a very popular PBX with many out in the field, still powering thousands of companies' telecommunications needs.

Whether it's the original Nortel BCM50 or the Avaya BCM50, these same systems have been taking care of thousands and thousands of businesses in North America, and will continue to do so.

Instructions to Change a Password for an existing Norstar PBX Mailbox

Administration of Mailboxes in a Nortel Norstar PBX

NOTE: Once the change has been made the system will revert the password back to the default which is 0000 (four zeros).

Below we offer instructions to for administering mailboxes on the Norstar system. Creating a new mailbox, deleting an existing mailbox and resetting a mailbox password are all required to be done from a M7310, M7324 or T7316 telephone.

Start by logging into System Administration.

First Enter the Feature Code 983 so the display shows LOG, then Enter the password, then press OK.
If your company uses extensions that are 2 digits then enter 120000, for 3 digit extensions 1020000, or for 4 digit extensions enter 10020000.Then Press the softkey under OK.
Select MBOX, then select Chng.
Enter the number of the mailbox that you need the password to be reset.
The display then shows Password and the option for RESET.
Press the button under RESET (only once).
The display will then flash Password reset for a brief period.
Next Press the release key at which point the mailbox's password has been changed to the default.
The mailbox's new password is now the system's default 0000.
The system will make the user change from the default the first time they log into it.

About Nortel Phone Systems, two popular PBX systems, the CICS and the MCIS.

Nortel Norstar CICS (Compact Integrated Communication System) and MCIS (Modular Integrated Communication System) are two of Nortel's most popular PBX systems. Both are known for dependability, with the compact system supporting from 4 to 8 incoming lines and between 8 and 24 extensions, while the larger modular system could handle up to 24 incoming lines and up to 274 extensions. The telephones that are used with these PBXs are the Nortel Norstar T-Series phones, now known as the 7000 series digital phones. Some of the telephone models are the T7406E, T7406, T7316, T7208, and T7316e. For manuals and guides to these two popular systems: Nortel ICS Guides

Popular Nortel Meridian Phones

For the best prices on renewed Meridian telephones;
Meridian M7310 Phone Black
Nortel Norstar M7310 Ash Meridian Digital Telephone Office Phone
Nortel/Meridian M7310 PBX Black 4-7 Line Telephone with Speaker (Norstar NT8B20)