It's a Good Time to Replace your Phone System

Telecom specialist.These Five Questions often point to the Right Phone System

Existing brick and mortar companies looking to expand, update, or replace their phone system should start by answering a few simple questions.

Telecom professionals routinely guide customers with the right solution. Both for the price and function. Brick-and-mortar businesses, such as retail, manufacturing, automotive, restaurants, etc., regularly determine an on-premise phone system is more suitable and cost-effective.

The right Phone Solution is often determined by the type of business.

The best phone solution regularly results after a quick review of answers from a few questions.

1) Do you plan on keeping your current telephone provider?

If you want to remain with your current telephone provider, then often an on-premise phone system is the best choice. Assuming that you have four business telephone lines and plan to keep them, then the new system will have to accept that type of (FXO) connection. Likewise, if you have a PRI circuit, then the replacement system must be able to accept a PRI. Both scenarios would dictate an on-premise PBX.
However, if you decide a new hosted provider is the better alternative, then the major requirement is Internet and an Ethernet connection at each phone location.

2) Are you willing to spend money to run cables, if required, or keep some phones on traditional phone wiring?

Cabling and infrastructure will often define a cost-effective phone solution. For instance, an industrial facility with a mix of offices and production space may still have traditional phone wiring connecting the telephones, especially in the production and industrial part of the premise. Running Ethernet cables in high steel beams over machinery requiring lifts can be costly and may not be worth the expense.

3) Is the current number of phone lines and extensions adequate?

You can increase the number of phone lines by a variety of means. Adding VoIP capabilities (SIP trunks) to a PBX is often an extremely affordable option that easily expands calling capacity.
If you remain with your current telecom provider and have four traditional business phone lines, but want to expand to seven, then it's as simple as getting a new phone system that can accept eight regular phone line connections. Or if your current phone system is adequate, expanding it.

4) Do you require innovative features or would conventional technology sustain your business needs?

Often what's advanced technology for one person is not the same for another. To answer questions about the type of phone system required, consistantly comes down to business needs. Typically, sales, contact centers, and some office environments want advanced call routing features and CRM integrations to improve efficiencies. Parts supply houses may determine their advanced features are a well-designed auto-attendant and voicemail-to-email.

Are you looking for the Right Business Phone System for your company? Then take the first step by using the link below to answer a few straightforward questions.

5) Do you have resources to manage a phone system in-house?

The days when a phone tech required an on-premise visit for a service call is over.
Some businesses now prefer to want to manage their own phone system. Hosted VoIP providers have designed systems for easy and intuitive management. And they offer online and phone support as part of the service. On-premise PBXs are generally more challenging and routinely require a phone technician or a tech-savvy employee to initiate changes to the system.

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