Allworx Backup and Restore

Allworx: How to Perform a Backup of the System and do a Restore

Allworx has been making VoIP business phone systems for quite sometime now, so there are many of these deployed systems successfully handling business communications. There are many of the 6x, 10x, 24x and 48x systems out in the field. These IP-PBX systems have maintenance software that allows admin to create backups and restore those backups if needed. Setting up a backup system routine is important for recovery in the event of a large failure or other critical event and should be part of a (phone) IT person's duties. Once initially setup they will complete it at a scheduled time, usually done as an incremental backup, correcting any new changed settings so that the systems settings are matched, current and backed up.

 

For completing a backup and restore you will need the Allworx Administration Software and Allworx Backup Administration Tool software.

 

Allworx IP-PBX how to perform a backup, step by step.

The first step in to performing a backup of the Allworx system is to set the routine so that the type of backup and time at which it will occur are set.

• Using a browser and open up the Allworx Administration software and login.
• From the Maintenance submenu, click on Time and check the time that the server is reporting. NOTE: The server time could be different than the of your PC.
• Click back on the Maintenance link, then click on Backup and then Modify.
• Next change the IP Address shown to be the correct IP address for the computer that will run the Allworx Office Safe Backup Administration Tool leaving the port setting to 5001. NOTE: If you do not know what that address of the PC is, minimize the web browser and launch the Office Safe Backup Tool. Your system's IP address is listed in the upper right corner under current settings.
• Next change the backup frequency to one that you prefer while retaining the the mode at Incremental. If a backup has not already been done then the Allworx will automatically perform a full backup first, however if a backup had been previously completed, the Allworx will perform an incremental backup, correcting any changed files so that the completed incremental backup now matches the system settings. Afterwards an incremental backup will occur when scheduled.
• Next click the Update button to save your changes.
• NOTE: You can perform a backup at this time by having the Office Safe Backup Tool running on your local system and clicking the Backup Now button on this page.

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For Allworx system backups and to restore a backup you need the Office Safe Backup Tool.

Allworx Office Safe Backup Administration Tool

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Allworx Office Safe Instructional Guide

Allworx Office Safe Operations Guide

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About Allworx Phone Systems

Allworx has been providing IP phone systems for some time now and there are thousands installed in businesses worldwide. Original models of their ippbx were the 6x and 10x, which many are still found in many small companies, which the IT person is finding the need to administer. Now, Allworx Connect™ sells itself as a platform for the future and currently provides IP-PBX switches that range from two small business solutions, the Allworx Connect 324 and 320 that support up to 20 users, all the way to the 731 which can handle up to 180 users. They also currently offer two models of their own IP phones, the Verge 9308 and 9312.