Ooma Office has continued to receive high marks from users, maintaining its position as a top-rated business VoIP provider for overall satisfaction, reliability, and ease of use.
May 26, 2025
Ooma has significantly enhanced its business phone service by
introducing new features such as call screening, distinctive ringtones,
advanced messaging, and improved integrations. These sophisticated updates provide
businesses of all sizes with greater flexibility and more options,
emphasizing support for hybrid work environments, robust security, and
user-friendly operation.
One of the standout features of Ooma is its virtual assistant, which allows you to customize a professional greeting for incoming calls. This advances your business by delivering calls to the proper person or department without the need to transfer, even when no one is available to answer the phone. Likewise, its platform maintains a exceptional number of sophisticated business PBX features, including virtual fax, ring groups, HD audio, Music-on-Hold, and voicemail sent directly to your email for on-the-go listening. You can also use the Ooma mobile app to make and receive calls from your smartphone, even when you're away from the office.
Ooma Office offers three service plans to choose from, including an Essentials plan that offers a virtual receptionist, along with both mobile and desktops apps for $19.95 per month. The Pro plan at $24.95/mo. incorporates Videoconferencing, Call recording, Enhanced Call Blocking, and Voicemail Transcription. The Pro Plus Plan ($29.95) adds CRM Integration, Team Chat, Advanced Call Management, Hot Desking, Call Queing and Advanced Text Messaging.
Ooma business is an outstanding phone service for professional offices that use desk phones. Businesses like law firms, financial services, real estate, dental, and insurance offices.
Service works right out of the box and you don't require any technical knowledge to set it up. Once a purchaser receives their desk phones, they just connect them up and can start making and receiving calls within minutes. Customers routinely report significant savings using Ooma Office compared to other providers' monthly price per line, and it remains one of the most cost-effective business communications solutions.
Overall, Ooma Office is an outstanding choice for a variety of businesses and professional office environments looking for a reliable feature-rich cloud-based phone system. Its virtual receptionist and range of calling features make it easy to stay connected with customers and colleagues, and the flexible pricing options make it easy to get a plan that will fit your budget.
In this review we'll take a more thorough look at what Ooma Office has to offer and help you decide if it's the right fit for your business. Ooma Office Review
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