Download Samsung OfficeServ installation, programming, system description, user instruction, telephone and SIP trunking manuals in PDF format.
Samsung OfficeServ systems are discontinued in the United States. These manuals may still be useful for organizations operating refurbished systems. Confirm equipment availability, technical support and warranty status with your telecom vendor. Samsung announced the end of its OfficeServ and Samsung Communication Manager business telephone systems in 2019. New sales ended September 30, 2019; Samsung technical support ended September 30, 2021; and the last U.S. warranties expired September 30, 2024.
Information reviewed: August 2026.
You will also find the older iDCS manuals including the iDCS100 and iDCS500.
For troubleshooting help and step-by-step solutions to common Samsung phone system problems, see the Samsung OfficeServ and iDCS Troubleshooting Guide .
The OfficeServ 7030 Technical Manual is intended for system administrators and technicians configuring extensions, trunks, numbering plans and system features. The EasySet User Guide enables a user to configure the keyset used at their PBX station through a PC screen-based display.
OfficeServ
7030 Brochure
OfficeServ
7030 Installation Manual
OfficeServ
7030 System Description
OfficeServ 7030
Technical Manual
OfficeServ
EasySet User Guide
The OfficeServ 7100 Programming Manual is intended for system administrators and technicians configuring extensions, trunks, numbering plans and system features. Use the Installation Manual for hardware installation and the User Instructions Guide for everyday telephone operation.
OfficeServ 7100 General Description
OfficeServ 7100 Sales
Brochure
OfficeServ 7100 Installation Manual
OfficeServ 7100
Programming Manual
OfficeServ 7100 User Instructions Guide
OfficeServ Operator Brochure
OfficeServ SoftPhone Sales Brochure
Samsung
OfficeServ DS 24 Button Telephone Brochure
Samsung
OfficeServ DS5000 Keyset Phone Brochure
Samsung Hospitality Solutions Brochure
OfficeServ SIP Trunking Manual
The OfficeServ 7200 Programming Manual is intended for system administrators and technicians configuring extensions, trunks, numbering plans and system features. The Samsung Hospitality Admin Users Guide is system administrator guide for the iDHS Digital Hospitality Solution for the iDCS500 and the OfficeServ 7200.
OfficeServ 7200 General Description
OfficeServ
7200 Sales Brochure
OfficeServ 7200 Installation Manual
Samsung Hospitality Admin Users Guide
OfficeServ 7200 Programming Manual
OfficeServ 7200 User Guide
OfficeServ 7400 Technical Manual provides in-depth technical programming instructions, including a programming overview with programming levels and procedures, how to default the system, complete MMC's associated by category. Use the OfficeServ 7400 User's Instructions for enhanced phone display programming and complete telephone/keyset user guides for the various telephones.
OfficeServ 7400 General Description
OfficeServ 7400 Installation Manual
OfficeServ 7400 Programming Manual
OfficeServ 7400 User Instructions
Mike's PBX tips:
Default
passwords for Samsung OfficeServ 7100, 7200 and 7400

Samsung, a Korean conglomerate,
manufactured their PBX phone systems until 2019.
These PBX systems were found to be solid performers as a business communication
system and were distributed through a dealer network. The OfficeServ was one of
their last released PBX systems with three primary models, the smaller OfficeServ 7100
and the midrange 7200 and the larger Enterprise 7400. These traditional hybrid
PBX systems, support combinations of digital phones, analog extensions, PSTN/PRI
trunks, and IP phones. A few years later they released the OfficeServ 7030, a
more affordable PBX for the small business.
For renewed Samsung iDCS telephones from a trusted vendor;
Samsung IDCS 28 button Display Phone
Samsung IDCS 64 Add on Module
Samsung iDCS 18D Digital Telephone
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